Navigating the Gen Z Challenge with Hotel Property Management Companies: Recruiting & Retaining Talent in the Hotel Industry
According to the assessments of top-tier hotel property management companies, in addition to the economic fluctuations, the hospitality industry has suffered from a talent shortage during the pandemic and is still striving to thrive in the evolving landscape of workforce dynamics. This raises the need to implement new talent management strategies and opportunities - one of which is to recruit and retain Gen Z workers. ‘Gen Z’ or ‘Gen Tech’ is a term given to young people born between the mid-1990s and early 2010s. They enter into jobs with certain aspirations in mind concerning career and work-life balance. Recognized for their tech expertise and entrepreneurial spirit, the involvement of Gen Z workers in the hotel industry has become the base of the future for improved business. Let us examine some successful hiring and retention tactics for the hospitality sector. Decoding a Career in Hospitality Let us first understand what a career in the hospitality industry means to Gen Z. The yo...
